Terms & Conditions
We pride ourselves on dealing exclusively with premium cabinets and Kitchens, all designed and made right here in the UK.
Welcome to Hartley Kitchens Ltd
Your premier destination for top-quality kitchen and cabinet solutions designed and made in the UK. By engaging with our services and website, you agree to adhere to the following terms and conditions (Terms) which form a contract between us and you, the customer, regarding the purchase of our products (Products) listed on our website www.hartleykitchens.co.uk.
Information About Us
- Hartley Kitchens Ltd is a company registered in England and Wales under company number 15343905, with our registered office at 26 Wolsey Road, London, United Kingdom, N1 4QG.
- For any inquiries, please contact us at info@hartleykitchens.co.uk.
Our Products
- Product images on our site are for illustrative purposes. Actual products may vary slightly in colour or design.
- We maintain a 2% tolerance level for the sizes, weights, capacities, dimensions, and measurements of all products.
- Packaging may vary from that shown on the site.
- All products are subject to availability. In case of unavailability, we will notify you and not process your order.
Price Promise
Hartley Kitchens & Cabinets promises to match or beat any quote from major suppliers, ensuring you receive top quality at a reasonable price.
Ordering Products
- By ordering products through our site, you confirm you are at least 18 years old and accept these Terms.
- A contract is formed between us only upon our sending you an Order Confirmation email.
Use of Our Site
- Your use of our site is governed by our Terms of Website Use and Website Acceptable Use Policy.
Personal Information
- We use your personal information in accordance with our Privacy Policy.
Changes to These Terms
- These Terms may be amended in line with changes in payment methods, laws, or for any other reasonable cause. Check the latest version before ordering.
Returns and Refunds
- Goods are subject to manufacturer’s guarantees. Faulty goods can be returned in line with our returns policy and your legal rights.
- Returns are accepted under certain conditions, with some exceptions for custom-made items and others as detailed in our policy.
Delivery
- Delivery dates are estimated and may be affected by external factors beyond our control.
- Products will be your responsibility from the time of delivery.
International Delivery
- Your use of our site is governed by our Terms of Website Use and Website Acceptable Use Policy.
Payment
- Payments can be made via debit card, credit card, or PayPal. Full payment is required before dispatch.
Our Liability
- Our liability is limited to losses that are a foreseeable consequence of our breach of these Terms or negligence.
Events Outside Our Control
- We are not liable for delays or failure to perform our obligations under any contract due to external events beyond our control.
Other Important Terms
- “In writing” includes communication via email.
Communication
- These Terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.
Contact Us
- We are keen to discuss your project or vision. Contact us today to start the conversation and bring your dream kitchen to life.
Join Our Mission
Our mission is to provide exceptional quality kitchens and cabinets, ensuring complete customer satisfaction through unparalleled service and craftsmanship. With every project, we promise to deliver the heritage of Hartley craftsmanship directly to your home.
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